individuals want updates, they like being kept in the loop, with a phone call or email when the employer goes quiet and, of course, feedback on interview performance. I’m in touch with my candidates regularly when we are working on a role together.
if the candidate isn’t suitable for a role, they want to know the truth. They don’t want to be put forward for something they won’t get, and they want to know what the real update was from the client. We expect candidates to be honest with us and it’s a two way street.
To feel valued
candidates appreciate that recruiters represent both the employer and themselves, but they want to feel equal in the process and not a commodity to be “pimped out.” They want to be consulted with. They want to be honest, and they want to share their current frustrations with me along with their career plans and goals.
candidates feel much more comfortable when they understand the client’s recruitment process from start to finish and the timescales involved. If things are taking longer than they should be, then they want to know why. They hate surprises… “Oh, didn’t I mention there would be a full day assessment centre”!
we all look for added value from our service providers, and candidates are no different when it comes to working with a recruiter. They look for simple things from me that it should be easy to deliver on: in-depth market knowledge, recent best thinking on interview preparation, and best-practice preparatory materials. Anything that gives them the competitive edge over other candidates.